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Emily was a warm and welcoming as always. Dr Dao was great. Informative and assuring. The woman who did my exam was thorough and kind. The gal who assisted with my frame selection was friendly and patient.
-Lori
February 2, 2023
My experience at I Care Optical was outstanding! The entire staff was amazing! I was told they were running a bit behind (which happens). They care about their patients and take the time to explain everything in detail (exams and financial). In that office you will not feel like just a number but an actual patient they care about! Which is very important to me. I can say I will be returning to see them even if I live in Lake Stevens! Thanks for everything!
-Cendy
December 8, 2022
Very good people in the clinic. Excellent service. The doctors were very nice. They took their time and never rushed you for anything. This review is for myself and my son. Highly recommended. Doctors were amazing and staff.
-Victor
November 29, 2022
Was my first time coming to this location and I couldn't be more happier .To customer service from the ladies in the front desk to the doctor optometrists he was amazing answered all my questions. I look forward for bringing my family here in the future. Thank you
-Ivan
September 2, 2022
This was my first time at this clinic, and I was extremely impressed. The staff were very friendly and helpful and Dr. Dao was outstanding. He listed and explained everything in layman's terms. I heartily recommend this eye care business to anyone.
-Richard
August 17, 2022
I have been a patient at this office for 50years. I have received excellent care and as I have gotten older Dr. Lim and the staff have been helpful in explaining some of the visual challenges with aging. I highly recommend their services.
-Marvin
July 1, 2022
Very effectively managed business with great employees, friendly and knowledgeable. The doctors are friendly, thorough and treated me with care and a passion to perform the best in their profession. I can highly recommend this office to all my family, friends and neighbors.
-Charles
May 29, 2022
Dr. Dao provides excellent eye care services for elderly patients with diabetes-related problems.
-Abernethy
March 11, 2022
This was our first time here. Staff was very helpful and friendly. Dr was also very patient with my 7yr old son, we will be back!
-Bunch
February 4, 2022
Thank you for making my appointment easy and enjoyable. Nothing was scary or uncomfortable. The ladies at the front desk are so pleasant and when it came time to pick out glass frames it was fun!
-Adsero
January 15, 2022
Technology and thorough examinations make each visit something I look forward to. The staff and Dr. all have my eye health in mind and spend quality time with me and any questions I have. I highly recommend I Care Optical
-Milich
December 11, 2021
Welcoming and prompt customer service. I liked it that the Doctor took his time and seemed very thorough with my eye exam and also took the time to explained the result without feeling rushed.
-Aguiling
November 3, 2021
Wonderful, friendly and very helpful staff. They made me feel welcome and important, they took their time working with me.
-Honey
October 8, 2021
I Care Optical has been my office of choice for many years. The staff is friendly and efficient. The optometrists are knowledgeable and personable. Everyone in the office is welcoming and answer questions quickly and competently. I highly recommended I Care Optical.
-Robert
September 9, 2021
I Care Optical is great! Scheduling an appointment is easy...the staff is great and Dr. Dao is the best! He takes the time to explain everything he does and what his findings are. I was impressed that he remembered everything that we had discussed from my last appt(which was 1-1/2yr ago). I won't even think about going to another eye care place.
-Teresa
August 7, 2021
I appreciate the friendly and supportive environment upon my first visit. I also appreciate the friendliness and very apparent expertise of my attending eye professional who provided his thorough diagnosis on the current condition of my eyes. I look forward to future visits to this practice.
-Elliot
July 29, 2021
Want to thank you for the patience you give to my Mother (Elenore Rohr). With her mobility issues you are very understanding and the doctor is very good and making sure she understands her eye problems.
-Elenore
June 17, 2021
I enjoy every visit to this office. The staff are prompt, helpful and patient. Thank you to all of you who make me and my family feel welcomed.
-Naeemah
May 24, 2021
My wife and I are new to the area and I feel very fortunate to have found I Care Optical. That staff and overall experience was great. My optometrist for my new patient exam and contact fitting was Dr. Long Dao. I am 50 yrs old and have been going to optometrists all my life and can say proudly that Dr. Dao is the best optometrist I have ever had.
-Mark
April 20, 2021
Dr. Dao and his staff are efficient, explain things so I can understand them, care about my safety, and offer financial options to fit my needs. I appreciate their expertise and experience. I feel comfortable in their office.
-Kristina
March 29, 2021
Dr. Dao is fabulous. He explains things clearly. He's patient and knowledgeable. I feel like I can trust his expertise and experience.
-Kahja
February 10, 2021
Everyone involved was courteous and professional during the entire visit. In spite of the restrictions due to Covid the staff was able to complete a most comprehensive eye exam for me (my first in over 3 years) and provide the information that for the most part my eyes are OK for someone my age :). Thanks very much for the great experience.
-Richard
January 28, 2021
I felt very comfortable going into this office because of all the Covid 19 procedures Dr. Lim has in place. The temperature check and sanitizer at the beginning to the cleaning of all exam equipment as we finished the exam made me feel like I could relax and enjoy the experience.
-Gary
December 16, 2020
I have been a client for over 20 years. I enjoy coming to this office. The staff are always patient and helpful throughout the process. Dr. Lim is very kind and personable and is very thorough in explaining each step of eye exam and vision changes.
-Terri
December 9, 2020
My family and I have been coming here for our routine eyes exam doctor Dr Long Dao are great I would definitely recommend this place
-Goraya
November 25, 2020
Great COVID safety protocols in place. Great customer service.
-Tom
October 7, 2020
I love coming here. Great people and selection. Very caring staff. Will always come back!
-Boston
September 30, 2020
I've been a patient of I Care Optical for so long I've forgotten how long it's been. Dr. Lim is the best ophthalmologist I've had in years, so much that my daughter (12) has been going to him now for the past 6 or 7 years. He is personable and cares about his patients. His staff is phenomenal and they take their time to make sure your insurance benefits are clear to you and you understand what has or may need to be paid out of pocket. No surprises ever. During covid-19 they have followed all protocol to make sure the staff and every patient are safe.
-Kimberly
August 2, 2020
As always the staff, Dr. Lim, and the office were exceptional. Covid safety was top notch. Every piece of equipment was sanitized and ready to go for the next patient. Love ya all
-Laura
July 30, 2020
Dr. Dao is truly such a caring MD. He addressed all of my eye concerns as well as touched base on my overall health and how it contributes to my eye health. A lot of things we don’t think about. I always feel comfortable asking questions and talking with him and he always makes patients feel like we are on the same level.
-Lydia
July 6, 2020
Dr. Dao was extremely thorough and answered all my questions. Would highly recommend!
-Cruz
June 30, 2020
It was good when we visit there they took temperature, hand sanitizer our hands, told us to social distance, and wear masks on our face if I or other people enter the building.
-Bhandal
May 25, 2020
After coming to I Care Optical for quite a few years now I still find their customer service standards are high. Their providers are really easy to work with and provide quality care. I will keep coming here and recommend them when I can.
-Volkman
March 9, 2020
I can always count on caring, professional help and support from the Doctors and staff at I Care Optical. Thank you
-Kuhlman
February 17, 2020
-Lori
February 2, 2023
My experience at I Care Optical was outstanding! The entire staff was amazing! I was told they were running a bit behind (which happens). They care about their patients and take the time to explain everything in detail (exams and financial). In that office you will not feel like just a number but an actual patient they care about! Which is very important to me. I can say I will be returning to see them even if I live in Lake Stevens! Thanks for everything!
-Cendy
December 8, 2022
Very good people in the clinic. Excellent service. The doctors were very nice. They took their time and never rushed you for anything. This review is for myself and my son. Highly recommended. Doctors were amazing and staff.
-Victor
November 29, 2022
Was my first time coming to this location and I couldn't be more happier .To customer service from the ladies in the front desk to the doctor optometrists he was amazing answered all my questions. I look forward for bringing my family here in the future. Thank you
-Ivan
September 2, 2022
This was my first time at this clinic, and I was extremely impressed. The staff were very friendly and helpful and Dr. Dao was outstanding. He listed and explained everything in layman's terms. I heartily recommend this eye care business to anyone.
-Richard
August 17, 2022
I have been a patient at this office for 50years. I have received excellent care and as I have gotten older Dr. Lim and the staff have been helpful in explaining some of the visual challenges with aging. I highly recommend their services.
-Marvin
July 1, 2022
Very effectively managed business with great employees, friendly and knowledgeable. The doctors are friendly, thorough and treated me with care and a passion to perform the best in their profession. I can highly recommend this office to all my family, friends and neighbors.
-Charles
May 29, 2022
Dr. Dao provides excellent eye care services for elderly patients with diabetes-related problems.
-Abernethy
March 11, 2022
This was our first time here. Staff was very helpful and friendly. Dr was also very patient with my 7yr old son, we will be back!
-Bunch
February 4, 2022
Thank you for making my appointment easy and enjoyable. Nothing was scary or uncomfortable. The ladies at the front desk are so pleasant and when it came time to pick out glass frames it was fun!
-Adsero
January 15, 2022
Technology and thorough examinations make each visit something I look forward to. The staff and Dr. all have my eye health in mind and spend quality time with me and any questions I have. I highly recommend I Care Optical
-Milich
December 11, 2021
Welcoming and prompt customer service. I liked it that the Doctor took his time and seemed very thorough with my eye exam and also took the time to explained the result without feeling rushed.
-Aguiling
November 3, 2021
Wonderful, friendly and very helpful staff. They made me feel welcome and important, they took their time working with me.
-Honey
October 8, 2021
I Care Optical has been my office of choice for many years. The staff is friendly and efficient. The optometrists are knowledgeable and personable. Everyone in the office is welcoming and answer questions quickly and competently. I highly recommended I Care Optical.
-Robert
September 9, 2021
I Care Optical is great! Scheduling an appointment is easy...the staff is great and Dr. Dao is the best! He takes the time to explain everything he does and what his findings are. I was impressed that he remembered everything that we had discussed from my last appt(which was 1-1/2yr ago). I won't even think about going to another eye care place.
-Teresa
August 7, 2021
I appreciate the friendly and supportive environment upon my first visit. I also appreciate the friendliness and very apparent expertise of my attending eye professional who provided his thorough diagnosis on the current condition of my eyes. I look forward to future visits to this practice.
-Elliot
July 29, 2021
Want to thank you for the patience you give to my Mother (Elenore Rohr). With her mobility issues you are very understanding and the doctor is very good and making sure she understands her eye problems.
-Elenore
June 17, 2021
I enjoy every visit to this office. The staff are prompt, helpful and patient. Thank you to all of you who make me and my family feel welcomed.
-Naeemah
May 24, 2021
My wife and I are new to the area and I feel very fortunate to have found I Care Optical. That staff and overall experience was great. My optometrist for my new patient exam and contact fitting was Dr. Long Dao. I am 50 yrs old and have been going to optometrists all my life and can say proudly that Dr. Dao is the best optometrist I have ever had.
-Mark
April 20, 2021
Dr. Dao and his staff are efficient, explain things so I can understand them, care about my safety, and offer financial options to fit my needs. I appreciate their expertise and experience. I feel comfortable in their office.
-Kristina
March 29, 2021
Dr. Dao is fabulous. He explains things clearly. He's patient and knowledgeable. I feel like I can trust his expertise and experience.
-Kahja
February 10, 2021
Everyone involved was courteous and professional during the entire visit. In spite of the restrictions due to Covid the staff was able to complete a most comprehensive eye exam for me (my first in over 3 years) and provide the information that for the most part my eyes are OK for someone my age :). Thanks very much for the great experience.
-Richard
January 28, 2021
I felt very comfortable going into this office because of all the Covid 19 procedures Dr. Lim has in place. The temperature check and sanitizer at the beginning to the cleaning of all exam equipment as we finished the exam made me feel like I could relax and enjoy the experience.
-Gary
December 16, 2020
I have been a client for over 20 years. I enjoy coming to this office. The staff are always patient and helpful throughout the process. Dr. Lim is very kind and personable and is very thorough in explaining each step of eye exam and vision changes.
-Terri
December 9, 2020
My family and I have been coming here for our routine eyes exam doctor Dr Long Dao are great I would definitely recommend this place
-Goraya
November 25, 2020
Great COVID safety protocols in place. Great customer service.
-Tom
October 7, 2020
I love coming here. Great people and selection. Very caring staff. Will always come back!
-Boston
September 30, 2020
I've been a patient of I Care Optical for so long I've forgotten how long it's been. Dr. Lim is the best ophthalmologist I've had in years, so much that my daughter (12) has been going to him now for the past 6 or 7 years. He is personable and cares about his patients. His staff is phenomenal and they take their time to make sure your insurance benefits are clear to you and you understand what has or may need to be paid out of pocket. No surprises ever. During covid-19 they have followed all protocol to make sure the staff and every patient are safe.
-Kimberly
August 2, 2020
As always the staff, Dr. Lim, and the office were exceptional. Covid safety was top notch. Every piece of equipment was sanitized and ready to go for the next patient. Love ya all
-Laura
July 30, 2020
Dr. Dao is truly such a caring MD. He addressed all of my eye concerns as well as touched base on my overall health and how it contributes to my eye health. A lot of things we don’t think about. I always feel comfortable asking questions and talking with him and he always makes patients feel like we are on the same level.
-Lydia
July 6, 2020
Dr. Dao was extremely thorough and answered all my questions. Would highly recommend!
-Cruz
June 30, 2020
It was good when we visit there they took temperature, hand sanitizer our hands, told us to social distance, and wear masks on our face if I or other people enter the building.
-Bhandal
May 25, 2020
After coming to I Care Optical for quite a few years now I still find their customer service standards are high. Their providers are really easy to work with and provide quality care. I will keep coming here and recommend them when I can.
-Volkman
March 9, 2020
I can always count on caring, professional help and support from the Doctors and staff at I Care Optical. Thank you
-Kuhlman
February 17, 2020
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Contact Us
10024 SE 240TH STREET, SUITE 220 KENT, WA 98031 Phone: 253-852-5440 Fax: 253-852-0272 Email: [email protected] |
Office Hours
Mon 7:00 am - 6:00 pm Tue 7:00 am - 6:00 pm Wed 7:00 am - 6:00 pm Thu 7:00 am - 6:00 pm Fri 7:00 am - 5:00 pm |
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